Support
Residential Support
Our residential customers can also reach us around the clock in the event they are experiencing problems with their internet connection by calling or texting 775-625-1552 (local) or by email at [email protected].
Our New WeCare Service Plan
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Two service calls per year at NO COST
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Repair or Replacement of Equipment
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Router Support, configuration, and troubleshooting
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Moving within the home - Cable moves, repairs, relocation services
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Vacation - Pause your services anytime!
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Upgrades - Free equipment upgrades when available
Network Monitoring
Our network monitoring minimizes downtime, improves network function and data security, and ensures your business continuity with:
- Software updates
- Security patch updates
- Virus protection and removal
- Disaster planning – business continuity protocols, and data recovery measures
Network Support
Our support team delivers tremendous value to our business and government customers because:
- Unlike many other IT services contractors, Performance Computing/PC Internet offers you 24-hour remote help desk and on-site tech support at your location
- Our services are available on a monthly or yearly or as-needed basis—whichever is better for your budget and your needs
Network Monitoring and Support for Business and Governmental Networks
As part of our managed services and customer support, Performance Computing/PC Internet provides 24/7 network monitoring and support for all types and sizes of businesses, from sole proprietors to small offices to Fortune 500 companies, as well as for governmental agencies.
