Support
Network Monitoring and Support for Business and Governmental Networks
As part of our managed services and customer support, Performance Computing/PC Internet provides 24/7 network monitoring and support for all types and sizes of businesses, from sole proprietors to small offices to Fortune 500 companies, as well as for governmental agencies.
Network Monitoring
Our network monitoring minimizes downtime, improves network function and data security, and ensures your business continuity with:
- Software updates
- Security patch updates
- Virus protection and removal
- Disaster planning – business continuity protocols, and data recovery measures
Network Support
Our support team delivers tremendous value to our business and government customers because:
- Unlike many other IT services contractors, Performance Computing/PC Internet offers you 24-hour remote help desk and on-site tech support at your location
- Our services are available on a monthly or yearly or as-needed basis—whichever is better for your budget and your needs
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Remote Support
Performance Computing/PC Internet provides remote technical support, using a secure application that enables our team to see what’s happening on your system. If you are on the phone with our remote support technician and have been prompted, download our Simple Help application. (You may be required to install the latest version of Java in order to use all remote support features.)
Residential Support
Our residential customers can also reach us around the clock in the event they are experiencing problems with their internet connection at 775-625-1552 (local) or 877-480-7915 (toll free), or by email at support@pcinv.com.
Email Support
Chat Support
WeCare Service Plan
Only $8/MO
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All In-Home Service Calls FREE!
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Expedited In-Home Service
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Gaming Systems and Mobile Device Support
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Router Support and Configuration
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Cable Moves and Repair
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Computer Network Support
